Privacy Policy

Last Updated: August 27, 2026

This Privacy Policy explains how LuckyBulkBox (“LuckyBulkBox,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit luckybulkbox.com (the “Site”), purchase products, contact customer support, or otherwise use our services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue your use of the Services.

1. Personal Information We Collect

The information we collect depends on how you interact with the Site and may include the following categories.

Information You Provide

When you place an order, create an account, contact us, request a return, subscribe to marketing communications, or otherwise interact with the Services, you may provide:

• Full name
• Billing and shipping addresses
• Email address
• Telephone number
• Account login information
• Order and transaction details
• Product preferences
• Customer-support communications
• Reviews, photographs, videos, or other content you submit
• Return, refund, and claim information

Payment Information

Payments are processed through third-party payment providers.

Depending on the payment method selected, payment providers may collect your card number, billing details, digital-wallet credentials, or other financial information. LuckyBulkBox generally does not directly store complete payment-card numbers or card security codes.

Payment providers process information according to their own privacy policies and security practices.

Information Collected Automatically

When you visit or use the Site, we and our service providers may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Device identifiers
• Language and time-zone settings
• General geographic location
• Pages viewed
• Products searched for or selected
• Referring and exit pages
• Clicks, scrolling, and other Site interactions
• Shopping-cart activity
• Date, time, and duration of visits
• Cookie and similar technology information

Information From Other Sources

We may receive information from:

• Payment processors
• Shipping and fulfillment providers
• Fraud-prevention and security services
• Analytics and advertising providers
• Customer-support platforms
• Social media or referral services
• Business partners and other service providers

The information received may include transaction status, delivery updates, fraud indicators, advertising interactions, or other information necessary to operate and improve the Services.

2. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Verify payments and transactions
• Arrange shipping and provide tracking information
• Create and maintain customer accounts
• Respond to questions and customer-support requests
• Process returns, refunds, cancellations, and product claims
• Communicate about orders, payments, deliveries, and policy updates
• Personalize and improve the shopping experience
• Maintain and improve the Site and Services
• Analyze customer activity and Site performance
• Measure the effectiveness of advertising and promotions
• Send marketing communications where permitted
• Detect, investigate, and prevent fraud or unauthorized activity
• Protect customers, our business, and service providers
• Enforce our Terms of Use and other policies
• Maintain accounting, tax, and transaction records
• Comply with legal and regulatory obligations
• Establish, exercise, or defend legal claims

We may also use aggregated or anonymized information for business analysis, product planning, Site improvement, and other lawful purposes.

3. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, software development kits, and similar technologies.

These technologies may be used to:

• Keep the Site functioning properly
• Remember shopping-cart contents and preferences
• Maintain account and checkout sessions
• Improve Site security
• Understand how visitors use the Site
• Measure Site and advertising performance
• Personalize content and advertisements
• Detect errors and prevent fraud

Cookies may include:

• Essential cookies: Necessary for checkout, security, account access, and basic Site functions
• Preference cookies: Remember settings and shopping preferences
• Analytics cookies: Help us understand Site traffic and performance
• Advertising cookies: Help measure campaigns and provide relevant advertising where permitted

You may be able to manage cookies through your browser settings or through a privacy-preference tool displayed on the Site.

Disabling certain cookies may prevent parts of the Site from functioning correctly. Where required by law, we will request consent before using non-essential cookies.

4. How We Share Personal Information

We may share personal information with third parties that help us operate the Services, including:

• E-commerce and website-hosting providers
• Payment processors and financial institutions
• Shipping carriers and fulfillment partners
• Customer-support providers
• Cloud-storage and technology providers
• Analytics and advertising partners
• Email and marketing-service providers
• Fraud-prevention and security providers
• Professional advisers, including accountants, auditors, and legal advisers
• Government agencies or lawful authorities where required

These parties may receive only the information reasonably necessary to perform their services, subject to applicable agreements and legal requirements.

We may also disclose information:

• To comply with applicable laws, court orders, or lawful requests
• To investigate fraud, security incidents, or policy violations
• To protect the rights, property, and safety of LuckyBulkBox, our customers, or others
• In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
• With your direction or consent

5. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money in the ordinary meaning of the word “sell.”

However, certain privacy laws may define the use of advertising cookies or the disclosure of browsing information to advertising partners as a “sale,” “sharing,” or use for targeted advertising.

Depending on your location, you may have the right to opt out of these activities. You may exercise an available choice through the cookie or privacy-preference tools displayed on the Site or by contacting us.

6. Marketing Communications

If you choose to receive promotional emails, we may send information about products, special offers, and store updates.

You may unsubscribe at any time by selecting the Unsubscribe link included in a marketing email or contacting:

service@rtuenpalt.com

Even if you unsubscribe from promotional messages, we may continue sending non-promotional communications concerning:

• Orders and payments
• Shipping and delivery
• Returns and refunds
• Account or transaction security
• Changes to policies
• Other customer-service matters

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the Services
• Fulfill and document transactions
• Maintain business, accounting, and tax records
• Resolve disputes
• Process returns and warranty-related requests
• Detect and prevent fraud
• Enforce our agreements
• Comply with legal obligations
• Protect our legal rights

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission or electronic-storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

Customers are responsible for:

• Protecting their account credentials
• Using secure devices and networks
• Keeping account information current
• Contacting us promptly if unauthorized account activity is suspected

LuckyBulkBox will never ask you to send your complete card number, card security code, or account password by email.

9. International Data Transfers

Our service providers may process or store personal information in countries other than the country where you live.

Privacy and data-protection laws in those countries may differ from those in your jurisdiction. Where required, we use appropriate safeguards designed to protect personal information transferred across borders.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a portable copy of certain information
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Opt out of qualifying targeted advertising
• Opt out of certain sales or sharing of personal information
• Appeal a decision regarding a privacy request
• Lodge a complaint with an applicable data-protection authority

These rights are subject to applicable limitations, verification requirements, and legal exceptions.

To submit a privacy request, email:

service@rtuenpalt.com

Please include enough information for us to:

• Identify your account or transaction
• Understand the request
• Verify your identity

We may request additional information before completing a request. Authorized agents may submit requests where permitted by law, but proof of authorization and identity verification may be required.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

11. U.S. State Privacy Disclosures

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Eligible residents may be entitled to request:

• Access to personal information
• Correction or deletion
• Data portability
• Information about categories of information collected or disclosed
• Opt-out from qualifying sales or sharing
• Opt-out from targeted advertising
• Review or appeal of certain privacy decisions

Depending on how our advertising and analytics technologies are configured, disclosure of browsing or device information to advertising partners may qualify as selling, sharing, or targeted advertising under certain state laws.

To exercise an applicable right, use any privacy-preference tool available on the Site or contact:

service@rtuenpalt.com

12. European Economic Area and United Kingdom

If you are located in the European Economic Area or the United Kingdom, we may process personal information under one or more of the following legal bases:

• Performance of a contract with you
• Compliance with a legal obligation
• Our legitimate business interests
• Protection of legal rights
• Your consent

Where processing is based on legitimate interests, we consider whether those interests are balanced against your rights and expectations.

You may have the right to access, correct, delete, restrict, or object to certain processing and to request data portability. Where processing relies on consent, you may withdraw that consent at any time.

You may also lodge a complaint with the applicable data-protection authority in your country.

13. Children’s Privacy

The Site and Services are intended for a general audience and are not directed to children.

We do not knowingly collect personal information from children under 13 or any higher minimum age required by applicable law.

If you believe a child has provided personal information to us, please contact us so we can investigate and delete the information where required.

14. Third-Party Websites and Services

The Site may contain links to payment services, social networks, websites, or other services operated by third parties.

We do not control and are not responsible for the privacy, security, content, or practices of independent third-party services. We encourage you to review their privacy policies before providing personal information.

15. Do Not Track Signals

Some browsers offer a “Do Not Track” setting.

Because there is not currently a universally accepted technical standard for responding to these signals, the Site may not respond to every browser-based Do Not Track request.

Where required by applicable law, we may recognize supported browser-based opt-out preference signals, such as Global Privacy Control.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

• Our business practices
• The Services
• Technologies used on the Site
• Service providers
• Legal or regulatory requirements

When this policy is updated, the revised version will be published on this page and the “Last Updated” date will be changed.

We encourage you to review this page periodically.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your information is handled, please contact:

LuckyBulkBox Customer Support
Email: service@rtuenpalt.com
Website: luckybulkbox.com